Luis Villa Del Campo is an expert in building companies and transforming organizations through the design of human-centric products, services and cultures. During the last 10 years, Luis has worked in Strategy & Design at Fjord and Accenture accompanying executives and teams through changing the way they work and bringing new perspectives and opportunities to their businesses. Luis believes empathy, creativity and diversity are keys to a more systemic and adaptive leadership able to understand the role of technology, navigate ambiguity and sense, and respond to change in customer and society expectations.